Awarded contract

Transformation Delivery Services - Establishing Operational Excellence (EOE)

Details

Value
£25,800,000
Duration
4 years
Topic
General management consultancy services
Published
4 November 2026

Tender description

The contract is a £Nil commitment arrangement for the provision of transformation delivery services resources to the NHS England Establishing Operational Excellence programme. It is expected that support will be required across key areas such as Programme Strategy and Prioritisation, Programme Management, Business Change and Engagement, Product Development Support, Rollout Support, Delivery Roadmap and Management Proof of Concept, and Benefits Tracking. The contract services will be instructed in the form of a series of individual Statements of Work (SOWs) as approved in accordance with the requisite governance arrangements. Each SOW will set out the work to be undertaken, the key deliverables, the resources requirements and the total fixed cost using the rate card submitted as part of the Supplier's tender. The contract term is 48 months. The maximum value of the contract will be £25.8m excluding VAT across the full term including all extensions, but there is a £Nil value commitment.

Timeline

  1. Completed: Award date19 October 2026
  2. Completed: Award published4 November 2026
    Current notice
  3. Next: Contract expiry date18 October 2030in 4 years

About the buyer

NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Much of this procurement flows through framework agreements and the Crown Commercial Service. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.

Clinical services are commissioned directly or through the Provider Selection Regime.

Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.

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