FRH (FTWCR) Rail Operations Systems and Software Support Services

Tender description

Provision of business-critical rail operations systems and software services supporting train planning, resource management and operational delivery. Direct award of an interim arrangement to ensure continuity of service whilst the replacement of the VoyagerPlan platform is implemented and migrated following a completed competitive procurement exercise. The arrangement also provides continued support for the remaining Production Suite Rail (PSR) services, which remain critical to operational planning and resource management activities and are dependent upon established integrations, operational processes and datasets. The interim arrangement will maintain operational stability and service continuity whilst First Trenitalia West Coast Rail Limited ("Avanti West Coast") continues its assessment of future requirements, market capability and long-term sourcing options for the wider PSR estate. ## Contract award