Awarded contract

Financial Support Services – Proof of Solution (PoS)

Details

Value
£19,200,000
Duration
2 years
Topic
IT software development services
Published
3 November 2026

Tender description

The scope of this contract is to research, design, develop and test innovative service models, digital solutions, workflow orchestration capabilities and supporting technical products to inform the future delivery of financial support services. ## Contract award Title: Financial Support Services – Proof of Solution (PoS)

Timeline

  1. Completed: Award published3 November 2026
    Current notice
  2. Completed: Award date3 November 2026
  3. Next: Contract expiry date15 November 2028in 2 years

About the buyer

The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.

Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.

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Decision makers

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