Contact Centre and CRM Enablement
Details
- Supplier(s)
- PricewaterhouseCoopers LLP
- Value
- £55,000
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 4 November 2026
- Source
- uk:contracts_finder
Tender description
Contact centre delivery services - automation, self-service and contact model improvement Additional information: Call off from G Cloud 14
Timeline
- Completed: Award date10 September 2026
- Completed: Contract expiry date2 October 2026
- Completed: Award published4 November 2026Current notice
About the buyer
South Tyneside Metropolitan Borough Council buys as a local authority through its own Corporate Procurement Service. The council runs supplier workshops with NEPO to help local businesses bid for public contracts.
Over the past 5 years, most of South Tyneside Metropolitan Borough Council's contract awards have been in software and information systems, construction work and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@south-tyneside-metropolitan-borough-council.gov |
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