Awarded contract

Provision of Growth Hub CRM

Details

Supplier(s)
Tractivity Ltd
Value
£97,419
Duration
4 years
Topic
Software package and information systems
Published
26 October 2026

Tender description

Customer Relations Management solution to manage client, business and stakeholder relationships for the Growth Hub Services.

Timeline

  1. Completed: Award published26 October 2026
    Current notice
  2. Completed: Award date1 November 2026
  3. Next: Contract expiry date31 October 2030in 4 years

About the buyer

Leicester City Council buys as a local authority. Some contracts run through outside frameworks, including ESPO and the Government Commercial Agency. Suppliers apply to those bodies directly to become approved framework suppliers. Supplier selection also weighs social value, such as local job creation and environmental impact, alongside price.

Over the past 5 years, most of Leicester City Council's contract awards have been in transport services, construction work and software and information systems.

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