Customer Voice and Sentiment Analysis Tool
Details
- Supplier(s)
- Nerds with Words Ltd
- Value
- £86,136
- Duration
- 2 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 29 October 2026
- Source
- uk:find_a_tender
Tender description
Customer voice and sentiment analysis tools to place customer feedback at the heart of service improvement, governance, and operational decision-making. ## Contract award
Timeline
- Completed: Award published29 October 2026Current notice
- Completed: Award date29 October 2026
- Next: Contract expiry date16 June 2028in 2 years
About the buyer
Aster Property Limited manages estate services on behalf of Aster Group, a housing association covering Aster Communities and Synergy Housing. The group manages 1,059 general needs, leasehold, shared ownership, sheltered and supported housing schemes. Aster Group develops and manages homes across Cornwall, Devon, Hampshire, Wiltshire, Surrey and Sussex.
Over the past 5 years, most of Aster Property Limited's contract awards have been in construction work, construction materials and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@aster-property-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@aster-property-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@aster-property-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@aster-property-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@aster-property-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@aster-property-limited.gov |
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