ctt_3155_Managed Learning Provider
Details
- Supplier(s)
- QA Ltd.
- Value
- £240,000
- Duration
- 1 year
- Topic
- Training services
- Published
- 29 October 2026
- Source
- uk:find_a_tender
Tender description
Managed learning services, including access to courses and qualifications, an online browsing and booking platform, and associated administration, account management and reporting. Learning volumes will be demand-led, with flexible delivery options. ## Contract award
Timeline
- Completed: Award published29 October 2026Current notice
- Completed: Award date29 October 2026
- Next: Contract expiry date17 March 2028in 16 months
About the buyer
Parliament set up Financial Ombudsman Service in 2001 to investigate complaints about financial businesses. Financial Ombudsman Service buys as a central government body. Framework agreements from the Government Commercial Agency and ESPO offer another route to market. Purchases range from building maintenance to professional consultancy. Suppliers must meet its security, data processing and equality standards.
Mini-competitions are run among suppliers on those frameworks.
Over the past 5 years, most of Financial Ombudsman Service's contract awards have been in IT services, business services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov |
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