UT2715 - Water Contract

Tender description

Wiltshire Council are approaching the market for a supply contract for water, wastewater and ancillary services to commence June 2027. This engagement seeks to learn from contracts undertaken since the deregulation of the water market in 2017, which have been through existing public sector frameworks, and to better understand if a direct to retailer service would be cost effective and beneficial to the council. The contract is required to ensure the supply of water as well as wastewater across a portfolio including, but not limited to, commercial buildings, leisure centres, sewerage treatment sites, libraries, depots and other ancillary buildings, in accordance with relevant standards and legislation. Specifically, the service requirements include accuracy of monthly consolidated electronic invoices, and an ability for invoices to be uploaded to SystemsLink (database) and Concerto (payment system) for management and bill payment. Examples of previous history with clients to demonstrate this would be favourable as would experience managing a large multi-site portfolio. Expectations include provision of account management or an account team, query management, customer services and general administrative services. Sessions will take place remotely (via Microsoft Teams). Please contact Technical Energy Lead for Wiltshire Council - Louise Della Mura on 01225 713726 or louise.dellamura@wiltshire.gov.uk for more information. Keywords: Water