Digital Musculoskeletal Triage and Management Service

Tender description

A fully managed, digitally enabled MSK service that:<br/>• Provides a complete alternative to traditional community physiotherapy pathways.<br/>• Offers 24/7 digital triage and remote treatment.<br/>• Combines AI-enabled assessment with HCPC-registered physiotherapist oversight.<br/>• Delivers personalised, preventative and multidisciplinary care.<br/>• Maintains robust safety, safeguarding and governance arrangements.<br/>• Integrates with existing NHS systems while minimising demands on the Head Provider.<br/>• Assumes full responsibility for clinical outcomes, patient management, incident reporting and service governance. Lot 1: The provision of MSK Physiotherapy recovery outsourcing. The trust intend to award the contract to an existing provider under the competitive process of the Provider Selection Regime. The approximate life time value of the contract is £400,000.00 ex VAT. This is a new service. This is a new provider. The service will be provided 09/11/2026 - 08/11/2028 (including option).