Awarded contract

ChatbotMax, Challenge Writer, Multilingual

Details

Value
£142,224
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
19 October 2026

Tender description

Software that drivers/customers use when they access our online challenge portal to challenge penalties they receive as part of mandatory statutory process with help to write challenges in multiple languages ## Contract award

Timeline

  1. Completed: Award published19 October 2026
    Current notice
  2. Completed: Award date19 October 2026
  3. Next: Contract expiry date1 September 2028in 2 years

About the buyer

London Borough of Hackney is a local authority that buys through its own procurement team, the Hackney Procurement Centre. Contract opportunities are advertised on ProContract, the council's eTendering system. Registration on ProContract is free, though every supplier is manually vetted before approval. Larger contracts also appear on Find a Tender, and suppliers bidding nationally must register on the government's central digital platform under the Procurement Act 2023. A public contracts register lists every agreement the council has awarded. Suppliers registered on ProContract can also bid for further London authority and public sector contracts.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of London Borough of Hackney's contract awards have been in construction work, architectural and engineering services and health and social work.

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