Awarded contract

Prevent and Protect Customer Relationship Management ('CRM') Tool

Details

Supplier(s)
Softcat PLC
Value
£81,893.24
Duration
1 year
Topic
Customer Relation Management software package
Published
14 October 2026

Tender description

Surrey Fire and Rescue currently use a customer relationship management tool known as Prevent and Protect (P&P). This solution is used to record information regarding safe and well visits, fires safety audits, operational audits and visits to vulnerable children and adults. It is used to manage both risk across the country and performance of our teams. ## Contract award

Timeline

  1. Completed: Award published14 October 2026
    Current notice
  2. Completed: Award date14 October 2026
  3. Next: Contract expiry date11 December 2027in 13 months

About the buyer

Surrey County Council buys as a local government organisation, with procurement led by its own Director of Procurement.

Over the past 5 years, most of Surrey County Council's contract awards have been in transport services, architectural and engineering services and business services.

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