Awarded contract

CWC25130 - Debt Recovery and Management Systems Mini Competition (NEPO Legal Services)

Details

Supplier(s)
Muckle
Value
£400,000
Duration
2 years
Topic
Legal advisory services
Published
12 October 2026

Tender description

This contract is required to increase income collected in respect of debts where legal action is required to encourage payments, through procurement of an external provider. There is a requirement for an external provider to undertake high volume and variety of debt for pre-legal and legal services, using appropriate software for data cleansing and enhanced recovery rates, as the capacity and systems are not currently present within the Council. Once Enforcement Agents for Council Tax and Business Rates, or External Collection Agents for Sundry Debts have exhausted their attempts to collect amounts due to the council, debts will be referred to identify propensity to pay and then progress to individually authorised legal stages where appropriate or identified as irrecoverable for the Council to proceed to write of the debt.

Timeline

  1. Completed: Award date30 September 2026
  2. Completed: Award published12 October 2026
    Current notice
  3. Next: Contract expiry date29 September 2028in 2 years

About the buyer

Wolverhampton City Council is a local authority that runs its own corporate procurement function covering goods and services for the city. Many requirements are sourced through existing frameworks, where suppliers have already pre-competed, rather than run as fresh competitions.

Projects due for retender within the next three years appear in a rolling procurement pipeline.

Over the past 5 years, most of Wolverhampton City Council's contract awards have been in architectural and engineering services, construction work and health and social work.

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