Stale Pre-tender

Southern Water Customer Services RFI

Details

Topic
Customer services
Published
6 October 2026
Submission
19 October 2026

Tender description

Services and technology to support customer services

Timeline

  1. Completed: Pre-tender published6 October 2026
    Current notice

About the buyer

Southern Water Services Ltd supplies water and wastewater services to more than four million customers across the South East of England, buying as a regulated utility with its own commercial team. Three supplier frameworks now speed sourcing for large environmental projects. A team spanning category management, supplier and contract management, energy, fleet and quantity surveying oversees purchasing.

Over the past 5 years, most of Southern Water Services Ltd's contract awards have been in waste, cleaning and environmental services, architectural and engineering services and business services.

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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