Awarded contract

Provision of HealthRoster Optima UK bundle

Details

Supplier(s)
Softcat PLC
Value
£951,526
Topic
Software package and information systems
Published
5 October 2026

Tender description

Provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay. Delivered via a direct award under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 – Complete IT).<br/><br/>This contract covers:<br/><br/>- Rostering for all agenda for change staff<br/>- Links to Northumbria who provide our payroll services<br/>- Links to ESR (through new ESR Go interface)<br/>- Links to BankStaff for management of temporary staff<br/>- Provides safer staffing function through SafeCare<br/>- Links to eCommunity software which provides community nursing schedules<br/>- Provides data for internal People & Culture Dashboards Lot 1: The procurement relates to the provision of HealthRoster Optima UK bundle (including HealthRoster, SafeCare and BankStaff), including SaaS services for Instant Pay. <br/><br/>The scope of services includes :<br/>- Rostering for all agenda for change staff<br/>- Links to Northumbria who provide our payroll services<br/>- Links to ESR (through new ESR Go interface)<br/>- Links to BankStaff for management of temporary staff<br/>- Provides safer staffing function through SafeCare<br/>- Links to eCommunity software which provides community nursing schedules<br/>- Provides data for internal People & Culture Dashboards<br/><br/>The Contracting Authority has awarded the contract by way of a direct award under the HealthTrust Europe ICT Solutions 2023 Digital Technology Framework (ComIT 3 – Complete IT).<br/><br/>This procurement approach supports compliance with the Public Contracts Regulations 2015, the terms of the framework agreement, and the Trust’s governance requirements. The direct award route was selected as it represents a compliant approach with the framework terms.

Timeline

  1. Completed: Award date28 September 2026
  2. Completed: Award published5 October 2026
    Current notice

About the buyer

North Cumbria Integrated Care NHS Foundation Trust is a healthcare organisation formed in October 2019 from the merger of two Cumbria NHS trusts. Temporary clinical staffing has been bought through the Workforce Alliance framework, RM6281. Staff must work with the Procurement Department before using a new supplier. Tenders use a standard Supplier Selection Questionnaire.

Some requirements go to mini-competition under NHS Supply Chain frameworks.

Over the past 5 years, most of North Cumbria Integrated Care NHS Foundation Trust's contract awards have been in food and drink, software and information systems and business services.

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