CR_5445 Consumer Survey on Secondary Ticketing
Details
- Supplier(s)
- Savanta Group Limited
- Value
- £14,000
- Topic
- Research services
- Published
- 8 October 2026
- Source
- uk:find_a_tender
Tender description
This is an awarded contract and has been published for transparency purposes. This procurement is to deliver a baseline online consumer survey on purchasing and reselling tickets for live events in the UK. The research will provide baseline evidence for monitoring and evaluation of the planned policy to cap resale prices at face value and will improve understanding of pricing, fees, platforms, consumer behaviour and consumer harm in the ticket resale market. ## Contract award
Timeline
- Completed: Contract expiry date17 August 2026
- Completed: Award published8 October 2026Current notice
- Completed: Award date8 October 2026
About the buyer
The Department for Business and Trade (DBT) is a ministerial department that buys as a central government organisation. DBT buys through Government Commercial Agency agreements, formerly Crown Commercial Service. Businesses can join those agreements to supply goods or services. DBT follows each agreement's contractual terms.
A commercial pipeline gives a forward look at expected outsourcing over the next 18 months.
Over the past 5 years, most of DBT's contract awards have been in business services, research and development and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-business-and-trade-dbt.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-business-and-trade-dbt.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-business-and-trade-dbt.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-business-and-trade-dbt.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-business-and-trade-dbt.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-business-and-trade-dbt.gov |
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