Awarded contract

CP2863-26 JACs Data Migration Services and Support

Details

Value
£962,550
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
8 October 2026

Tender description

The Devon County Council (DCC) Joint Adults and Children's Systems (JACS) Programme was established in 2024 to transform Devon's social care case management and finance services. This will be achieved through the implementation of a new case management system following a public tender exercise to replace existing outdated systems, to connect teams and systems better, to promote service user independence through the use of client portals, and to realise improvements in market contract management and brokerage through increased visibility. Additionally, the JACS Programme seeks to improve practice and process in social care operational and social care finance teams through re-engineering workflows to achieve efficiencies enabled by the new case management system. This involves a comprehensive analysis and review of data, practice, and process landscapes to identify gaps and opportunities for improvement. DCC engaged a professional services provider for specialist resources that have experience of supporting the implementation of System C's LiquidLogic solutions, providing the additional expertise and experience that is currently unavailable within the organisation.

Timeline

  1. Completed: Award date1 October 2026
  2. Completed: Award published8 October 2026
    Current notice
  3. Next: Contract expiry date31 March 2028in 17 months

About the buyer

Devon County Council runs local government services across Devon, and buys as a local authority through procurement specialists based across its eight directorates. The council is also a member of the Devon and Cornwall Procurement Partnership, alongside district councils, colleges and NHS services in the region. Social care and health providers work with a separate Provider Engagement Network and Market Management Team. Prospective providers meet that team to discuss proposals before any contract is issued.

Over the past 5 years, most of Devon County Council's contract awards have been in construction work, transport services and health and social work.

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