Awarded contract

Case Management System

Details

Supplier(s)
Fivium LTD
Value
£131,900
Duration
1 year
Topic
Software package and information systems
Published
6 October 2026

Tender description

The Parliamentary and Correspondence Team (PCT), Freedom of Information Team (FOI) and Civil Service Pensions Team (CSP) all share access to a case management system, eCase handles correspondence, parliamentary questions and freedom of information requests off the-shelf.

Timeline

  1. Completed: Award published6 October 2026
    Current notice
  2. Completed: Award date8 October 2026
  3. Next: Contract expiry date7 October 2027in 11 months

About the buyer

The Cabinet Office is a central government ministerial department that supports the Prime Minister, with its own commercial teams handling procurement. Much of its procurement runs through framework agreements, including those set up by the Crown Commercial Service. The department publishes targeted actions to increase its business with small and medium-sized enterprises. Central commercial teams based here combined with the Crown Commercial Service in 2026 to form the Government Commercial Agency.

Over the past 5 years, most of the Cabinet Office's contract awards have been in IT services, business services and software and information systems.

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