Awarded contract

2026-084 Microsoft Unified Support

Details

Supplier(s)
Microsoft Ltd
Value
£948,141
Duration
3 years
Topic
IT services: consulting, software development, Internet and support
Published
9 October 2026

Tender description

Ofgem requires a supplier to provide specialist support across all Microsoft products, providing problem resolution services, reactive and preventative support as well as proactive support to deploy new technology and deliver business outcomes.

Timeline

  1. Completed: Award date2 September 2026
  2. Completed: Award published9 October 2026
    Current notice
  3. Next: Contract expiry date1 September 2029in 3 years

About the buyer

Office of Gas and Electricity Markets (Ofgem) is Britain's energy regulator, a non-ministerial government department. Most goods and services are bought through Crown Commercial Service frameworks, chiefly its Energy and Economic Services and Advice agreement. Lots span gas and electricity engineering, distributed energy resources, and economic and financial advice.

Ofgem then runs a further competition or awards work directly to a supplier on the relevant lot.

Over the past 5 years, most of Ofgem's contract awards have been in business services, software and information systems, and IT services.

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Decision makers

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