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Unified Customer Contact and Force Control Room Solution

Details

Buyer
North Yorkshire Council, City of York Council
Value
£15,000,000
Topic
Radio, television, communication, telecommunication and related equipment
Published
29 September 2026
Submission
27 November 2026in 2 weeks
Source
uk:find_a_tender

Tender description

York and North Yorkshire Combined Authority on behalf of itself and the Chief Constable for North Yorkshire Police is seeking to award a Contract for the provision of a Unified Customer Contact and Force Control Room Solution. The full Statement of Requirements can be obtained by registering interest and viewing documents at https://atamis-7459.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Px000016ykpdIAA&searchStr=&sortStr=Recently+Published&page=1&filters=&County=

Timeline

  1. Tender published29 September 2026
    Current notice
  2. Submission date27 November 2026in 2 weeks

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About the buyer

North Yorkshire Council is a unitary local authority formed in April 2023, replacing the former county council and seven district and borough councils. Some contracts run through framework agreements with multiple suppliers, others go to a single provider. Individual purchases are led by service managers and commissioners in each service area.

Over the past 5 years, most of North Yorkshire Council's contract awards have been in transport services, construction work and IT services.

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