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Closed tender

TfL 97139 - Bus Driver Quality Monitoring

Details

Buyer
Transport for London
Value
£2,200,000
Topic
Education and training services
Published
29 September 2026
Submission
30 October 2026
Source
uk:find_a_tender

Tender description

The requirement is for a Service Provider to provide Driver Quality Monitoring Services across the London bus network. Assessors undertake around 7,700 assessments per year and score drivers against 23 categories. Assessments will be recorded on a handheld device which will transmit the data to a database management system. Information held on the database will be accessible by bus operators and TfL. The data is used to monitor driver performance, inform areas of improvement and produce bus operator performance tables. The Service Provider will be required to: • Design or utilise an existing web based or mobile application to be used by assessors to carry out assessments • Provide off the shelf handheld devices to be used by assessors to complete the assessments and trasmit the data to the website • Provide adequate personnel to conduct the assessments • Provide a data management system and website interface to provide access to assessments and reports for both TfL and bus operators

Timeline

  1. Tender published29 September 2026
    Current notice
  2. Submission date30 October 2026

About the buyer

Transport for London operates the capital's transport network for the Mayor of London, and buys as a local government organisation on behalf of TfL, the Greater London Authority and the Old Oak and Park Royal Development Corporation.

Rail-related work can be sourced through RISQS, the rail industry supplier qualification scheme, without a published tender notice.

Over the past 5 years, most of Transport for London's contract awards have been in transport services, business services and repair and maintenance.

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Topics related to TfL 97139 - Bus Driver Quality Monitoring, ranked by notice volume.

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