Closed tender

Engagement, Customer Feedback and Co-production Support for Adult Social Care

Details

Value
£75,000
Topic
Health and social work services
Published
29 September 2026
Submission
21 October 2026

Tender description

City of York Council Adult Social Care (ASC) is undertaking a programme of improvement following the recent assessment by the Care Quality Commission. ASC is seeking to commission a provider to support improvements in engagement, customer feedback and co-production. This will include working with people with lived experience to understand the current landscape and co-produce a more sustainable and effective approach to engagement and participation.

Timeline

  1. Completed: Tender published29 September 2026
    Current notice
  2. Completed: Submission date21 October 2026

About the buyer

City of York Council is a unitary authority covering the city of York, and buys as a local government organisation through its own dedicated commercial procurement service. Much of this procurement flows through the Yorkshire Purchasing Organisation, a public sector purchasing consortium. A Procurement Forward Plan lists potential upcoming projects and tendering opportunities across the council.

Contractors bidding for larger building works need Constructionline Gold accreditation.

Over the past 5 years, most of City of York Council's contract awards have been in construction work, IT services and architectural and engineering services.

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Decision makers

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Contact nameJob titlePhone numberWork email
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Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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