Configuration Management Database Solution
Details
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 30 September 2026
- Submission
- 21 October 2026
- Source
- uk:find_a_tender
Tender description
The primary purpose of this preliminary market engagement exercise (“Exercise”) is for the Education Authority (EA) to explain, and seek supplier views and feedback on, potential approaches for a Configuration Management Database solution. EA requires a CMDB to provide a trusted, accurate and near-real-time view of its ICT assets, applications, services and the relationships between them. Acting as the single source of truth for the DTS estate, it will reduce manual data maintenance through automation, support Cyber Essentials accreditation and provide the foundation for EA’s ICT Service Catalogue. To deliver these outcomes, the CMDB must integrate with EA’s Change Management process and ITSM platform. This integration will ensure that trusted configuration and service data informs change assessment, approval and implementation. By mapping the relationships between services, applications and infrastructure components, the CMDB will allow proposed changes to be assessed against known dependencies and potential business impacts before implementation. This visibility will support more reliable planning, testing and communication, giving decision-makers greater confidence that changes can proceed safely.
Timeline
- Completed: Pre-tender published30 September 2026Current notice
About the buyer
Education Authority Northern Ireland administers most education sector procurement in Northern Ireland, and buys as a non-departmental public body with its own procurement service. That service is one of six Centres of Procurement Expertise in Northern Ireland. Procurement support also goes to schools, school meals kitchens and youth clubs. Contract categories run from transport, fleet and catering to construction, ICT and business services.
Dynamic purchasing systems are open to join, and a published pipeline lists current activity.
Over the past 5 years, most of Education Authority Northern Ireland's contract awards have been in IT services, construction work and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@education-authority-northern-ireland.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@education-authority-northern-ireland.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@education-authority-northern-ireland.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@education-authority-northern-ireland.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@education-authority-northern-ireland.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@education-authority-northern-ireland.gov |
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