Warm Homes: local Grant - Customer Journey Support (Additional services)
Details
- Supplier(s)
- Community Home Solutions Ltd
- Duration
- 2 years
- Topic
- Energy-efficiency consultancy services
- Published
- 21 January 2026
- Source
- uk:find_a_tender
Tender description
The award is to enable the Customer Journey support function to the Government funded Warm Homes: local Grant delivery in Staffordshire. Whilst the delivery of WH:LG (retrofit installation and coordination of insulation and low-carbon heating measures are free to the end user /householder) it is contracted directly by the Council with other providers, the contract for Staffordshire's Customer Journey support is held by the Midlands Net Zero Hub with Community Homes Solutions CIC. The Direct Award if is for the Council to award Additional services beyond the 'core services' MNZH contract with CHS - to allow effective and bespoke local support throughout the customer journey from initial marketing to customer after care over the contract period (December 2025 to end of March 2028). ## Contract award
Timeline
- Completed: Award published21 January 2026Current notice
- Completed: Award date21 January 2026
- Next: Contract expiry date31 March 2028in 2 years
About the buyer
Staffordshire County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 71314300 · Energy-efficiency consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@staffordshire-county-council.gov |
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