Awarded contract

Warm Homes: local Grant - Customer Journey Support (Additional services)

Details

Duration
2 years
Topic
Energy-efficiency consultancy services
Published
21 January 2026

Tender description

The award is to enable the Customer Journey support function to the Government funded Warm Homes: local Grant delivery in Staffordshire. Whilst the delivery of WH:LG (retrofit installation and coordination of insulation and low-carbon heating measures are free to the end user /householder) it is contracted directly by the Council with other providers, the contract for Staffordshire's Customer Journey support is held by the Midlands Net Zero Hub with Community Homes Solutions CIC. The Direct Award if is for the Council to award Additional services beyond the 'core services' MNZH contract with CHS - to allow effective and bespoke local support throughout the customer journey from initial marketing to customer after care over the contract period (December 2025 to end of March 2028). ## Contract award

Timeline

  1. Completed: Award published21 January 2026
    Current notice
  2. Completed: Award date21 January 2026
  3. Next: Contract expiry date31 March 2028in 2 years

About the buyer

Staffordshire County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 71314300 · Energy-efficiency consultancy services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

27 similar open tenders

See more open tenders related to Warm Homes: local Grant - Customer Journey Support (Additional services).

Explore all open tenders

Related buyers

Buyers similar to Staffordshire County Council.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.