The Meads - Cleaning and Security Services

Tender description

Rushmoor Borough Council (the 'council') is inviting tenders from suitably experienced cleaning and security suppliers for The Meads Shopping centre located in Farnborough. The value of cleaning and security services at The Meads is in the region of £650,000 per annum (excluding VAT). A price cap of £735,000 will be applied to tenders in relation to cost of service for the 1st year of the contract, the Council reserves the right to set aside any tenders above this amount. The targeted award date for the contract is 16th July 2026 with commencement of services to run from 2nd November 2026. The Council is letting the contract on a 3-year base term with options to extend up to a maximum of 5 years. Once awarded the contract will also allow for the addition of further sites within the Council's property portfolio, including but not limited to. • Union Yard, Aldershot • Ashbourne House, Andover • Frimley 4.4, Farnborough There is no guarantee that further sites will be incorporated within the scope of the contract. The Inclusion of further sites will be at the Council's sole discretion and will be subject to best value review of delivery options. A Supplier bidders briefing will be held on Wednesday 1st April 2026 at 11:30 via Microsoft Teams. Attendance at the briefing is encouraged but not mandatory. The purpose of the briefing is to provide Suppliers with an overview of: • Background and current arrangements • Procurement Overview and Programme • E-tendering system • PSQ and Conditions of Participation • Quality Assessment Question • Pricing Template • Social Value Commitments An updated bidders briefing following the tender modification will take place on Monday 11th May 2026 via Microsoft Teams. Attendance at the briefing is encouraged but not mandatory. Suppliers are provided with a Microsoft Teams link within the ITT document for the briefing. The Council will be recording the Microsoft Teams meeting and will subsequently make this available as part of the tender pack via ProContract. Compulsory site tours will be held at The Meads. The site tours will take place on Wednesday 8th April 2026 at 10:00 am and Tuesday 14th April 2026 at 10:00. The site tour will last approx. 1 hour. Tenderers are required to visit the site prior to tender submission, if a tender is received and there is no evidence that the tenderer has attended the sites (with the exception of the incumbent), the council reserves the right to set the tender aside. Due to staff rotas the council cannot provide any additional dates for visits to site. Following the modification to the tender, an additional site tour will take place on Tuesday 12th April 2026 at 10:00. The site tour will last approx. 1 hour. The information provided at the site tour scheduled for Tuesday 12 May will be the same as that provided at the earlier site tours held on Wednesday 8 April 2026 and Tuesday 14 April 2026. Bidders who have already attended a previous site tour may attend the site tour on Tuesday 12 May if they wish; however, no new or additional information will be provided. To help manage the effective running of the site tour suppliers should confirm full names & positions of attendees via Pro-Contract Correspondence prior to the deadline of Monday 11th May 2026 at 12:00. This procurement timetable is indicative and, while the council does not intend to depart from it, it reserves the right to do so at any time. • Tender Notice Issued - Wednesday 25th March 2026 • Tender Pack Issued on ProContract - Wednesday 25th March 2026 • TEAMS Bidders Briefing  - Wednesday 1st April 2026 @11:30 • Mandatory Site Tours - Wednesday 8th April 2026 and/or Tuesday 14th April 2026 @10:00 • Tender modification issued - Thursday 30th April 2026 • TEAMS bidders Briefing - Monday 11th May 2026 • Mandatory Site Tour - Tuesday 12th May 2026 • Deadline for Requests for Clarification - Friday 15th May 2026 • Tender return deadline - Wednesday 27th May 2026 • Interviews - 17th and 18th June 2026 • Award Decision & Assessment Summaries Issued - Monday 6th July 2026 • Contract Award Notice Issued - Monday 6th July 2026 • Standstill Period Starts - Tuesday 7th July 2026 • Standstill Period Ends - Wednesday 15th July 2026 • Contract Award - Thursday 16th July 2026 • Mobilisation Friday 31st July 2026 - Monday 2nd November • Contract Commencement - Monday 2nd November 2026 The Council is utilising its e-sender tool ProContract to manage this procurement which can be accessed using the following link: https://procontract.due-north.com/Login