Expired contract

Generative AI for customer contact - Live Trials

Details

Buyer: Department for Environment, Food & Rural Affairs (DEFRA)
Supplier(s): Methods Business and Digital Technology Ltd
Value: GBP 405,400
Duration: 5 months
Topic: General management consultancy services
Published: 23 January 2026
Source: uk:contracts_finder

Tender description

Building on the foundation phase, this project will introduce Generative AI agents to support two services through alpha and beta testing. It will assess their effectiveness of Generative AI against these use cases and build evidence to support future investment

Timeline

Completed: Award published23 January 2026
Current notice
Completed: Award date26 January 2026
Completed: Contract expiry date12 June 2026

About the buyer

Department for Environment, Food & Rural Affairs (DEFRA) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79411000 · General management consultancy services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@department-for-environment-food-rural-affairs-defra.gov
Commercial Director	+44 •••• ••••••	••••••••@department-for-environment-food-rural-affairs-defra.gov
Procurement Manager	+44 •••• ••••••	••••••••@department-for-environment-food-rural-affairs-defra.gov
Category Lead	+44 •••• ••••••	••••••••@department-for-environment-food-rural-affairs-defra.gov
Senior Buyer	+44 •••• ••••••	••••••••@department-for-environment-food-rural-affairs-defra.gov
Contracts Manager	+44 •••• ••••••	••••••••@department-for-environment-food-rural-affairs-defra.gov

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