RM1043.9-2-Crown Prosecution Service - RCMS

Tender description

Terms and acronyms RCMS - Replacing Case Management System CPS - Crown Prosecution Service CMS - Case Management System SOW - Statement of Work Summary of the work: Appoint an independent strategic client-side partner for approximately six months to help the Replacing CMS Programme make informed, evidence-based decisions following the technical review and provide assurance of proof-of-concept activity. The partner’s role is to provide independent challenge, technical assurance, commercial advice, delivery strategy advice, investment advice and decision recommendations. Pricing model: Capped time and materials Provide further information: Capped time and materials with payment milestones based on implementation plan. Confirm if you require a contracted out service or supply of resource: Contracted out service: the off-payroll rules do not apply Latest start date: 2026-10-19 Expected contract length: 0-06-00 Expected contract structure: Initial 6 month term with a possible optional extension of up to 6 months Estimated contract value (excl VAT): 1000000 Budget details: Expect this requirement to include any extensions to be in the range of £1-1.5million Excl-VAT. Why the work is being done: Appoint an independent strategic client-side partner for approximately six months to help the Replacing CMS Programme make informed, evidence-based decisions following the technical review and provide assurance of proof-of-concept activity. The partner’s role is to provide independent challenge, technical assurance, commercial advice, delivery strategy advice, investment advice and decision recommendations. This will involve supporting the development of the programme pipeline, implementation plans and Business Case to secure the necessary approvals and Programme mandate to 2030 and beyond. It must not deliver technology, configure platforms, act as a systems integrator, or become part of the delivery supply chain. The Crown Prosecution Service (CPS) Digital and Data visions is "Simple, intuitive tools and safe access to data enables colleagues to focus on high quality casework to support the delivery of justice." To enable this a programme of work began in 2022 to improve the quality and efficacy of the case management tools across the organisation. The current toolset is bespoke and has evolved over many years. CPS has conducted three sets of pre-market engagement for the overall programme through Tech UK, first in August 22, then February 23 and finally in July 2023. Problem to be solved: The engagement should cover six decision-support workstreams: 1 Technical-review challenge and evidence assurance: test assumptions, recommendations and assure 4 Pathfinder activities to provide design validation evidence, including the Dynamics decision gate, AI-augmented code conversion evidence, standalone distributed service build selection and approach, and the UI and workflow approach. 2 Technology direction advice: assess whether the evidence supports Dynamics 365, bespoke core, hybrid, or further gated investigation, including security, performance, customisation and lock-in considerations. 3 Assuring domain, sequencing and delivery strategy: test core/satellite boundaries, first-slice/pathfinder choices, migration sequencing and decommissioning criteria. 4 Commercial and supplier ecosystem strategy: advise on supplier boundaries, future multi-supplier arrangements, retained CPS capabilities, market options and conflict controls. 5 Investment and cost modelling: develop ‘should cost ranges’, sensitivity analysis, key cost drivers, delivery-model scenarios and business-case inputs. 6 Business-case and governance evidence pack: produce outputs aligned to Strategic, Economic, Commercial, Financial and Management cases. The initial SOWs will be planned and agreed as part of this Procurement i.e. the Implementation Plan that will be updated and agreed through the Monthly Performance Meeting. Ongoing supplier performance will be measured against the above criteria a key factor. We may also run mini-competitions between suppliers where this best meets the requirement – aligned to the above criteria and availability. Who the users are and what they need to do: Working with the programme and architectural leads and teams to provide the assurance and support required to assure the target operating model and future business case development. Work done so far: The authority has completed a technical review and is currently undertaking pathfinder activity to assure target operating model and develop the agreed pipeline to support the future RCMS business case. Existing team: Programme and architectural teams. Incumbent supplier: No Provide further information: This is a new timeboxed requirement to provide client side advisory at this critical stage of the programme. Working arrangements: Most of the services can be provided remotely. There may on occasion be a need to attend a physical location, particularly for the purposes of workshops. This will be agreed between the CPS Delivery Lead (s) and the supplier as part of the Implementation Plan. The CPS Delivery will primarily be led out of London (Petty France) although specific workshop may be required at other CPS Locations. The Supplier shall provide a sufficient level of resource throughout the duration of the Contract to consistently deliver a quality service. The Supplier’s staff assigned to the Contract shall have the relevant qualifications and experience to deliver the Contract to the required standard. The Supplier shall ensure that staff understand the Authority’s vision and objectives and will provide excellent customer service to the Authority throughout the duration of the Contract. Security clearance: Baseline Personnel Security Standard (BPSS) Additional information on security clearance: All suppliers must have Cyber Essentials Plus certification. All supplier staff will be required to have CPS DBS clearance. Suppliers may be required to provide SC cleared personnel for certain pieces of work. This will be specified as part of the Implementation Plan. Special terms and conditions: Anticipating the contract to use standard call off terms and conditions (schedules) to include cyber essentials+.