Stale Pre-tender

NHSR_485 NHS Resolution Pega Cloud Support, Maintenance and Development Services

Details

Topic
IT services: consulting, software development, Internet and support
Published
25 September 2026
Submission
31 October 2026

Tender description

This is priormarket engagement and is not a contract or tender process NHS Resolution is undertaking preliminary market engagement to inform the development of its requirements and procurement approach for a future partner to provide specialist Pega Cloud support, maintenance, development, architectural guidance, training and strategic roadmap services for CaseHub, NHS Resolution's core case management platform. This engagement is intended to test market capability, delivery models, commercial options, mobilisation timescales and approaches to effective knowledge transfer. It does not constitute a call for competition, an invitation to tender or a commitment to procure.

Timeline

  1. Completed: Pre-tender published25 September 2026
    Current notice

About the buyer

The Department of Health and Social Care sets health and social care policy for England, and buys as a central healthcare organisation through contracts tiered by value. Much of this procurement flows through framework agreements and the Crown Commercial Service.

Over the past 5 years, most of the Department of Health and Social Care's contract awards have been in business services, IT services and health and social work.

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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