MEH-MAINT4776-Maintenance of Alcon Equipment
Details
- Supplier(s)
- Alcon Eye Care UK Ltd — UKJ23
- Value
- £591,000
- Duration
- 3 years
- Topic
- Repair and maintenance services of medical equipment
- Published
- 25 September 2026
- Source
- uk:find_a_tender
Tender description
3 Year Gold Maintenance Contract for 2x Ngenuity and 1x Purepoint which includes Monday to Friday 09:00-17:00 Local Time, Telephone Support available 24 hour, Annual Planned Maintenance, Modifications for safety/ reliability, First line Troubleshooting Training, Onsite Repairs as Required, Parts that require a Field Service Engineer to install, 48 hour response time, CAS Visit = 3 additional support visits. 3 Year Platinum Maintenance Contract for 26x Centurian and 6x Constellations, which includes Monday to Friday 09:00-17:00 Local Time, Telephone Support available 24 hour, Annual Planned Maintenance, Modifications for safety/ reliability, First line Troubleshooting Training, Onsite Repairs as Required, Parts that require a Field Service Engineer to install, 24 hour response time, CAS Visit = 5 additional support visits, Uptime Guarantee & Risk Share. Hard/Software upgrades will be applied as and when required. ## Contract award Title: MEH-MAINT4776-Maintenance of Alcon Equipment
Timeline
- Completed: Award date14 July 2026
- Completed: Award published25 September 2026Current notice
- Next: Contract expiry date13 July 2029in 3 years
About the buyer
Moorfields Eye Hospital NHS Foundation Trust is an NHS trust specialising in ophthalmology, and procures through the Partners Procurement Service (PPS), a team shared with three London trusts. A dedicated Senior Procurement Business Partner supports the trust's contracts. The PPS Board gives Moorfields a seat in setting shared strategy.
Over the past 5 years, most of Moorfields Eye Hospital NHS Foundation Trust's contract awards have been in repair and maintenance, medical equipment and pharmaceuticals and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@moorfields-eye-hospital-nhs-foundation-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@moorfields-eye-hospital-nhs-foundation-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@moorfields-eye-hospital-nhs-foundation-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@moorfields-eye-hospital-nhs-foundation-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@moorfields-eye-hospital-nhs-foundation-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@moorfields-eye-hospital-nhs-foundation-trust.gov |
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