GoJ-IE-Out of Hours Call Management
Details
- Buyer
- Government of Jersey
- Topic
- Machinery for mining, quarrying, construction equipment
- Published
- 21 September 2026
- Submission
- 16 October 2026
- Source
- uk:procontracts
Tender description
The Government of Jersey Infrastructure and Environment (I&E) Department requires the provision of a professional Out of Hours Emergency Call Handling Service to support the Department's emergency response arrangements outside normal working hours. The service will provide a single point of contact for members of the public, emergency services, parish authorities and other stakeholders reporting incidents relating to Government-owned infrastructure and assets. The appointed Contractor shall receive, assess, record, triage and escalate calls in accordance with agreed procedures and Service Level Agreements (SLAs), ensuring appropriate Duty Officers are contacted when intervention is required. Keywords: Emergency, Call, Telephony, Service, Handling
Timeline
- Completed: Tender published21 September 2026Current notice
- Completed: Submission date16 October 2026
About the buyer
Government of Jersey buys as a local authority for the island of Jersey. Commercial Services develops, manages or supports its corporate contracts and frameworks. Jersey is not subject to EU Procurement Directives. Tenders can take 3 to 12 months.
A list of future opportunities gives advance notice of corporate contracts and frameworks.
Over the past 5 years, most of Government of Jersey's contract awards have been in construction work, software and information systems and waste, cleaning and environmental services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@government-of-jersey.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@government-of-jersey.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@government-of-jersey.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@government-of-jersey.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@government-of-jersey.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@government-of-jersey.gov |
8 similar open tenders
See more open tenders related to Machinery for mining, quarrying, construction equipment.
- Open tender
Dynamic Purchasing System for Plant Hire
- Open tender
Construction work
Related topics
Topics related to GoJ-IE-Out of Hours Call Management, ranked by notice volume.
- 1,285£122.6bn
- 4,659£217.1bn
Related buyers
Buyers similar to Government of Jersey.
- 1,601£17.0bn
- 1,442£1.6bn
- 1,046£2.5bn
- 1,031£1.8bn
- 1,009£3.3bn
- 893£923.2m
- 848£386.8m
- 803£17.3bn
- 743£511.0m
- 683£1.9bn
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.