Awarded contract

FHFT - NC - Automated Telephone Appointment Management System

Details

Value
£231,475.2
Duration
5 years
Topic
IT software package
Published
25 September 2026

Tender description

Provision of a cloud based automated telephone appointment management system for BSPS network.

Timeline

  1. Completed: Award date1 August 2026
  2. Completed: Award published25 September 2026
    Current notice
  3. Next: Contract expiry date31 July 2031in 5 years

About the buyer

Frimley Health NHS Foundation Trust is a healthcare buyer with its own procurement department. The department handles ordering, inventory management, contracting and strategic purchasing across the Trust. A commercial team of finance, legal and contracting professionals supports contract negotiation and management. Supplier representatives book visits through the Trust's medical industry accredited site. The Trust partners with system providers across the Frimley Health and Care Integrated Care System.

Over the past 5 years, most of Frimley Health NHS Foundation Trust's contract awards have been in repair and maintenance, software and information systems and IT services.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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