ESNEFT3327 Liberty Converse CX (Digital & Voice Edition)
Details
- Supplier(s)
- Netcall Technology Limited
- Value
- £205,416
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 22 September 2026
- Source
- uk:find_a_tender
Tender description
The Care Coordination Centre (CCC) is the 24-hour, 7-day single point of access for community services across East and West Suffolk. It manages high volumes of telephone calls and electronic referrals and coordinates access to a wide range of community services, including Integrated Neighbourhood Teams, REACT services and specialist community services across both East and West Suffolk. Lot 1: The Care Coordination Centre (CCC) is the 24-hour, 7-day single point of access for community services across East and West Suffolk. It manages high volumes of telephone calls and electronic referrals and coordinates access to a wide range of community services, including Integrated Neighbourhood Teams, REACT services and specialist community services across both East and West Suffolk.
Timeline
- Completed: Award date21 September 2026
- Completed: Award published22 September 2026Current notice
About the buyer
East Suffolk and North Essex NHS Foundation Trust runs acute hospitals in Colchester and Ipswich as a healthcare NHS trust. Procurement enquiries go through the trust's commissioning team in Ipswich.
Over the past 5 years, most of East Suffolk and North Essex NHS Foundation Trust's contract awards have been in medical equipment and pharmaceuticals, health and social work and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@east-suffolk-and-north-essex-nhs-foundation-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@east-suffolk-and-north-essex-nhs-foundation-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@east-suffolk-and-north-essex-nhs-foundation-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@east-suffolk-and-north-essex-nhs-foundation-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@east-suffolk-and-north-essex-nhs-foundation-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@east-suffolk-and-north-essex-nhs-foundation-trust.gov |
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