Awarded contract

Citytrax Professional Services

Details

Supplier(s)
City Trax Limited
Value
£30,000
Duration
8 months
Topic
Systems testing services
Published
21 September 2026

Tender description

This contract is for the acquisition of Document Translate; a user-friendly, web-based platform designed for rapid translation. This move aligns with the Councils' AI adoption strategy, promises substantial cost savings, and significantly enhances service accessibility for our diverse communities. The route to market this is a Direct Award outside of a framework to the incumbent supplier Citytrax Limited and therefore a waiver is also required. ## Contract award

Timeline

  1. Completed: Award published21 September 2026
    Current notice
  2. Completed: Award date21 September 2026
  3. Next: Contract expiry date20 May 2027in 6 months

About the buyer

Royal Borough of Kingston upon Thames is a local authority that buys under its own Contract Regulations, using a corporate contract first wherever one covers the purchase. Lower-value work goes to written quotations, preferably from local suppliers, or to call-off from a framework agreement or dynamic purchasing system.

A three-year Commercial Pipeline lists the larger procurements the council expects to run.

Over the past 5 years, most of Royal Borough of Kingston upon Thames's contract awards have been in transport services, architectural and engineering services and construction work.

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