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Awarded contract

24hr Call Monitoring Services

Details

Buyer
Westminster City Council
Supplier(s)
TAKING CARE PERSONAL ALARMS LIMITED
Value
£440,937
Duration
2 years
Topic
Alarm-monitoring services
Published
22 September 2026
Source
uk:find_a_tender

Tender description

The direct award of a contract to the current provider, under the Light-Touch Regime, for the provision of Telecare Monitoring Services to Taking Care Personal Alarms Limited (Company Number 01488490) for the period of 24+12 months commencing on 16 April 2026. This total contract value is estimated at £286,770 excl. VAT (£344,124 incl. VAT) for the 24-month term and £440,937 excl. VAT (£529,124.40 inc. VAT) if the 12-month extension is exercised. ## Contract award

Timeline

  1. Award published22 September 2026
    Current notice
  2. Award date22 September 2026
  3. Contract expiry date15 April 2028in 17 months

About the buyer

Westminster City Council is a London local authority that centralised procurement into a dedicated department in 2020. Larger contracts run through open procedures, restricted tendering, or frameworks and dynamic markets. The council commissions adults' and children's services with the Royal Borough of Kensington and Chelsea under a bi-borough arrangement. A Contract Management Framework, refreshed in November 2023, governs awarded contracts.

Over the past 5 years, most of Westminster City Council's contract awards have been in health and social work, architectural and engineering services and business services.

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Decision makers

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