Awarded contract

Communication tool/engagement facilitator for outstanding charges to reduce resident debt

Details

Buyer: Folkestone and Hythe District Council
Supplier(s): Voicescape Limited
Value: £18,000
Duration: 7 months
Topic: Business services: law, marketing, consulting, recruitment, printing and security
Published: 14 September 2026
Source: uk:find_a_tender

Tender description

Voicescape are a communication tool/engagement facilitator. They automatically call out and do nudges for debt areas such as upcoming reminders, summonses and aged debt across both Council Tax and Corporate Debt teams. ## Contract award

Timeline

Completed: Award published14 September 2026
Current notice
Completed: Award date14 September 2026
Next: Contract expiry date30 April 2027in 6 months

About the buyer

Folkestone and Hythe District Council is a public sector buyer in the United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Commercial Director	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Category Lead	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@folkestone-and-hythe-district-council.gov