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Awarded contract

Claims Management Market Study: Consumer Research

Details

Buyer
Financial Conduct Authority
Supplier(s)
Irrational Agency Limited
Value
£209,616
Duration
4 months
Topic
Market research services
Published
17 September 2026
Source
uk:contracts_finder

Tender description

Consumer research to support the FCA's Claims Management Market Study, exploring consumers' experiences across assisted and unassisted claims journeys, including the role of claims management service providers.

Timeline

  1. Award date10 August 2026
  2. Award published17 September 2026
    Current notice
  3. Contract expiry date15 December 2026in 1 month

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