Awarded contract

Telephony Solutions

Details

Supplier(s)
8X8 UK LIMITED
Value
£940,000
Duration
4 years
Topic
Telecommunications system
Published
11 September 2026

Tender description

This Call-Off Contract will provide a fully managed, cloud-based telephony and communications platform, delivering voice services, unified communications, contact centre functionality, reporting, and administration tools through a single integrated solution. The contract includes software licences and will support the retention and transfer of telephone numbers. The Supplier will also provide service management, maintenance, support, and access to a self-service administration portal to allow it to manage users, call flows, routing, and configuration settings.

Timeline

  1. Completed: Award date14 August 2026
  2. Completed: Award published11 September 2026
    Current notice
  3. Next: Contract expiry date25 July 2030in 4 years

About the buyer

Office of Gas and Electricity Markets (Ofgem) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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