Awarded contract
Complaint Handling System
Details
- Supplier(s)
- RESPOND GROUP LIMITED
- Value
- £81,988
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 8 September 2026
- Source
- uk:find_a_tender
Tender description
The Council requires a complaints management system to log, monitor and report on the complaints it receives, in accordance with its statutory duties. The system is also used for MP enquiries and could in due course also manage Member enquiries if the Council so wished. ## Contract award
Timeline
- Completed: Award published8 September 2026Current notice
- Completed: Award date8 September 2026
- Next: Contract expiry date31 December 2029in 3 years
About the buyer
London Borough of Bromley is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-bromley.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-bromley.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-bromley.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-bromley.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-bromley.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-bromley.gov |
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