Closed tender

Brighton Centre Ticketing system 2027

Details

Buyer: Brighton and Hove City Council
Value: £73,500,000
Topic: Software package and information systems
Published: 11 September 2026
Submission: 12 October 2026
Source: uk:find_a_tender

Tender description

Brighton & Hove City Council is seeking to appoint a concessionaire to provide a fully managed hosted ticketing solution for the Brighton Centre, one of the South East's largest entertainment and conference venues. The contract includes the provision, implementation and ongoing support of a hosted ticketing platform, onsite box office system, access control and ticket scanning technology, CRM and marketing services, financial settlement and reporting, customer service support, and associated hardware and software. The solution must support approximately 225,000 ticket sales per annum across a diverse programme of live entertainment, conferences and events, while maximising ticket sales, customer engagement, operational efficiency and commercial income for the Council.

Timeline

Completed: Tender published11 September 2026
Current notice
Completed: Submission date12 October 2026

About the buyer

Brighton and Hove City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@brighton-and-hove-city-council.gov
Commercial Director	+44 •••• ••••••	••••••••@brighton-and-hove-city-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@brighton-and-hove-city-council.gov
Category Lead	+44 •••• ••••••	••••••••@brighton-and-hove-city-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@brighton-and-hove-city-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@brighton-and-hove-city-council.gov