Awarded contract

Accessibility Software & Hardware Support & Training - 2026

Details

Value
£126,000
Duration
3 years
Topic
Technical assistance services
Published
4 September 2026

Tender description

This contract will provide accessibility software, support and training for staff that have been assessed as having accessibility issues. The successful supplier will provide the following services: • Speech recognition software (Dragon Software) to accommodate users with a range of disabilities. • Training to staff on Specific reasonable adjustment software (Dragon TextHelp Read & write, Mindmanager) • Access to an online portal which is used to manage the usage amongst Ofsted staff. • Provide support to staff via a dedicated help phone line (as well as additional training) for any workplace adjustment software that is provided. • An occasional requirement for compatible hardware, for example, in the form of digital recorders.

Timeline

  1. Completed: Award date1 September 2026
  2. Completed: Award published4 September 2026
    Current notice
  3. Next: Contract expiry date31 August 2029in 3 years

About the buyer

Ofsted is a non-ministerial department that inspects and regulates schools, childcare and children's social care. Suppliers are at times shortlisted from the Research Marketplace dynamic purchasing system. A service desk procurement uses the Government Commercial Agency's Technology Services 4 framework. Past tenders cover DBS services, independent complaints adjudication and a regulatory case management system. More than 2,000 inspectors are contracted directly to carry out inspections.

Over the past 5 years, most of Ofsted's contract awards have been in business services, IT services and office and computing equipment.

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