Stale Pre-tender

Unified Customer Relationship Management System and Contact Centre Platform

Details

Buyer: Liverpool City Region Combined Authority
Topic: Telephone switchboards
Published: 27 August 2026
Submission: 10 September 2026
Source: uk:find_a_tender

Tender description

** Not a call for Competition** Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform. LCRCA would be interested in understanding delivery models and service design: · Technology platforms and interoperability · Integration with existing systems and infrastructure · Commercial models and pricing structures · Implementation approaches and mobilisation timelines · Ongoing support, maintenance, and service levels

Timeline

Completed: Pre-tender published27 August 2026
Current notice

About the buyer

Liverpool City Region Combined Authority is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@liverpool-city-region-combined-authority.gov
Commercial Director	+44 •••• ••••••	••••••••@liverpool-city-region-combined-authority.gov
Procurement Manager	+44 •••• ••••••	••••••••@liverpool-city-region-combined-authority.gov
Category Lead	+44 •••• ••••••	••••••••@liverpool-city-region-combined-authority.gov
Senior Buyer	+44 •••• ••••••	••••••••@liverpool-city-region-combined-authority.gov
Contracts Manager	+44 •••• ••••••	••••••••@liverpool-city-region-combined-authority.gov