ESOS Provision of Gas Renewal Services on behalf of Lighthouse Schools Partnership

Tender description

This tender opportunity has been issued by ESOS Energy Ltd, on behalf of Lighthouse Schools Partnership. The proposed contract will be for the provision of Gas Supply Renewal Services to the Trust for a 24-month contract. ESOS Energy will provide contract management support and act as the first point of contact for the retailer throughout the contract period. The winning Supplier must be willing to work collaboratively with ESOS Energy. Their responsibilities include: a. Validating monthly gas invoices prior to payment and raising any discrepancies directly with the Supplier. b. Managing meter requests, site visit requests, meter faults, new connections, disconnections and site alterations on behalf of the Trust. c. Liaising with school sites where required to arrange meter reads, access for engineers or attendance for metering works. d. Supporting the Trust in resolving billing issues and identifying opportunities to improve accuracy, efficiency and consumption visibility. ESOS Energy currently supports the Trust in managing gas and electricity across all schools, saving significant administrative time and securing substantial refunds where incorrect billing has occurred.