Awarded contract

WSFT - IT - Telephony Platform Managed Support Service

Details

Buyer: West Suffolk NHS Foundation Trust
Supplier(s): CHARTERHOUSE VOICE & DATA LIMITED
Value: £19,850
Duration: 1 year
Topic: Repair and maintenance services of telephone sets
Published: 21 August 2026
Source: uk:contracts_finder

Tender description

Provision of managed support and maintenance services for the Trust's Unify OpenScape Enterprise telephony platform. The service supports the Trust in maintaining the availability, performance and security of its enterprise communications environment through proactive maintenance, technical support, fault resolution and software support. The service helps ensure the continued reliable operation of critical voice communication services used across the Trust.

Timeline

Completed: Award date1 July 2026
Completed: Award published21 August 2026
Current notice
Next: Contract expiry date30 June 2027in 8 months

About the buyer

West Suffolk NHS Foundation Trust is a public sector buyer in the United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@west-suffolk-nhs-foundation-trust.gov
Commercial Director	+44 •••• ••••••	••••••••@west-suffolk-nhs-foundation-trust.gov
Procurement Manager	+44 •••• ••••••	••••••••@west-suffolk-nhs-foundation-trust.gov
Category Lead	+44 •••• ••••••	••••••••@west-suffolk-nhs-foundation-trust.gov
Senior Buyer	+44 •••• ••••••	••••••••@west-suffolk-nhs-foundation-trust.gov
Contracts Manager	+44 •••• ••••••	••••••••@west-suffolk-nhs-foundation-trust.gov