Out of hours call handling
Details
- Value
- £38,000
- Topic
- Other community, social and personal services
- Published
- 20 August 2026
- Submission
- 9 October 2026
- Source
- uk:find_a_tender
Tender description
Phoenix Community Housing is a resident led not for profit housing association that owns and manages just under 8,000 homes across the Bellingham, Downham and Grove Park areas of South Lewisham, London. Pheonix are seeking a supplier with a proven track record of delivering high quality call handling services supported by sufficient resources and comprehensive service knowledge to provide a seamless out of hours telephone service for residents. There are about 9,000 calls annually.
Timeline
- Completed: Tender published20 August 2026Current notice
- Completed: Submission date9 October 2026
About the buyer
Phoenix Community Housing is a public sector buyer in the United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@phoenix-community-housing.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@phoenix-community-housing.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@phoenix-community-housing.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@phoenix-community-housing.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@phoenix-community-housing.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@phoenix-community-housing.gov |
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