Awarded contract
Passenger Assist Contact Handling
Details
- Buyer
- Transport for London
- Supplier(s)
- Journeycall Limited,
- Value
- £100,000
- Duration
- 5 years
- Topic
- Telephone-answering services
- Published
- 10 August 2026
- Source
- uk:contracts_finder
Tender description
This is an awarded Call-Off contract to Journeycall Limited following a Call-Off competition through TfL95743 Framework Lot B - Contact Handling Services for TfL's Passenger Assistance Contact Handling Services.
Timeline
- Completed: Award date21 July 2026
- Completed: Award published10 August 2026Current notice
- Next: Contract expiry date20 January 2031in 4 years
About the buyer
Transport for London is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@transport-for-london.gov |
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