Adult Social Care (ASC) Integrated Front Door – AI Digital Assistant implementation (Aida)
Details
- Buyer
- East Northamptonshire District Council
- Supplier(s)
- Red Bullet Web Development Ltd
- Value
- £33,600
- Duration
- 1 year
- Published
- 12 August 2026
- Source
- uk:procontracts
Tender description
This service is for the provision of an AI Digital Assistant (Aida) to support Rutland County Council’s Adult Social Care Integrated Front Door. The solution will provide a WhatsApp-based conversational channel for residents, carers and professionals to access information, advice and signposting, using an authority-approved knowledge base to ensure consistent and controlled responses. The service will operate alongside existing provision, including appropriate safeguarding controls and escalation to the Authority where required, and includes implementation, configuration, and ongoing support.
Timeline
- Completed: Award date3 July 2026
- Completed: Award published12 August 2026Current notice
- Next: Contract expiry date3 July 2027in 8 months
About the buyer
East Northamptonshire District Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@east-northamptonshire-district-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@east-northamptonshire-district-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@east-northamptonshire-district-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@east-northamptonshire-district-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@east-northamptonshire-district-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@east-northamptonshire-district-council.gov |
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