Awarded contract

Lincolnshire County Council Customer Contact Centre Telephony

Details

Value
£399,222
Duration
1 year
Topic
Telephone connections
Published
6 August 2026

Tender description

Provision of a hosted customer contact centre telephony service for Lincolnshire County Council, including implementation, ongoing support and associated digital communication services. The contract was awarded to Gamma Network Solutions Limited under the CCS Network Services 3 framework (RM6116, Lot 4b) using the Direct Award process for an initial 12-month term, with an option to extend for a further 12 months.

Timeline

  1. Completed: Award date5 August 2026
  2. Completed: Award published6 August 2026
    Current notice
  3. Next: Contract expiry date4 August 2027in 9 months

About the buyer

Lincolnshire County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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