External Call Handling Service
Details
- Buyer
- Halton Housing Trust
- Supplier(s)
- SPS Doorguard Ltd.
- Value
- £135,000
- Duration
- 2 years
- Topic
- Call centre
- Published
- 3 August 2026
- Source
- uk:find_a_tender
Tender description
Halton Housing sought bids for a qualified and experienced service provider to provide an external telephone call handling service, for calls received from HH tenants and customers. The previous iteration of this contract started as an out of hours call handling service only, but this requirement has grown to include notable in-hours support. ## Contract award
Timeline
- Completed: Award published3 August 2026Current notice
- Completed: Award date3 August 2026
- Next: Contract expiry date21 July 2028in 2 years
About the buyer
Halton Housing Trust is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@halton-housing-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@halton-housing-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@halton-housing-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@halton-housing-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@halton-housing-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@halton-housing-trust.gov |
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