Community Support Service
Details
- Value
- £84,119,850
- Topic
- Health and social work services
- Published
- 30 July 2026
- Submission
- 31 August 2026
Tender description
The procurement will deliver an Adult Community Support Service across Learning Disability, Physical Disability and Mental Health client groups. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service. The scope of the procurement will encompass services currently referred to as Community Supports, 24Hr Support, Housing Support and Supported living services. It does not include care at home provision. Services will be delivered through a flexible framework contract model. The contract term will be for a total of Six (6) years. The term will be an initial two (2) year period, followed by two further extension periods of 2 years. Providers will be invited to join the Flexible Framework at the two year break periods through a formal tender process. Re-opening July 2026 update - this framework has now been modified and will run until July 2027, with an option to extend until December 2027. Therefore, in line with the original framework schedule to open every 2 years, we are re-opening again in July 2026, for a final time on this framework. A PIN is currently live for the framework retender due to start in 2027. Lot 2: Three Towns, Garnock Valley and North Coast Area - Learning Disability Client Group The procurement will deliver an Adult Community Support Service to adults age 16 and over with a learning disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service. Lot 3: Three Towns, Garnock Valley and North Coast Area - Physical Disability Client Group The procurement will deliver an Adult Community Support Service to adults age 16 and over with a physical disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service. Lot 4: Irvine and Kilwinning Area - Mental Health Client Group The procurement will deliver an Adult Community Support Service to adults age 16 and over with a mental health issue. Services will be delivered in a community seting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service. Lot 5: Irvine and Kilwinning Area -Learning Disability Client Group The procurement will deliver an Adult Community Support Service to adults age 16 and over with a learning disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring Lot 6: Irvine and Kilwinning Area - Physical Disability Client Group The procurement will deliver an Adult Community Support Service to adults age 16 and over with a physical disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking night provision, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service. Lot 1: Three Towns, Garnock Valley and North Coast Area - Mental Health Client Group The procurement will deliver an Adult Community Support Service to adults age 16 and over with a mental health need. Services will be delivered in a community settings24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.
Timeline
- Completed: Tender published30 July 2026Current notice
- Completed: Submission date31 August 2026
About the buyer
North Ayrshire Council delivers local services from Irvine, and buys as a local authority through its own Corporate Procurement Unit. Much of its buying runs through Scotland Excel and Scottish Government frameworks, and Crown Commercial Service agreements. Neighbouring local authorities are frequent partners on shared, collaborative contracts across the region. Specialist officers manage spend across construction, social care, facilities management, ICT and utilities.
Over the past 5 years, most of North Ayrshire Council's contract awards have been in architectural and engineering services, IT services and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@north-ayrshire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@north-ayrshire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@north-ayrshire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@north-ayrshire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@north-ayrshire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@north-ayrshire-council.gov |
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