Closed tender

Single Point of Access (SPoA) Eye Care Service

Details

Value
£2,000,000
Topic
Ophthalmologicals
Published
22 July 2026
Submission
28 August 2026

Tender description

NHS Cheshire and Merseyside Integrated Care Board is procuring a Single Point of Access (SPoA) Eye Care Service to provide a clinically led referral management and triage service for ophthalmology referrals across Cheshire and Merseyside. The service will improve referral quality, support patient choice, optimise onward pathways and help reduce unnecessary secondary care demand through a consistent system wide approach. Lot 1: NHS Cheshire and Merseyside Integrated Care Board (ICB) is undertaking a Competitive Process under the Health Care Services (Provider Selection Regime) Regulations 2023 to appoint a single provider to deliver a Single Point of Access (SPoA) Eye Care Service across Cheshire and Merseyside. The service will provide a clinically led referral management and triage function for ophthalmology referrals from primary care, supported by a digital referral platform, with the aim of improving referral quality, ensuring patients are directed to the most appropriate clinical pathway, supporting patient choice, reducing unnecessary secondary care demand and improving equitable access to eye care services across Cheshire and Merseyside.

Timeline

  1. Completed: Tender published22 July 2026
    Current notice
  2. Completed: Submission date28 August 2026

About the buyer

NHS Cheshire and Merseyside ICB commissions NHS services, and formed in July 2022 from nine legacy clinical commissioning groups. National and local framework agreements are also used, awarded directly or through a mini competition. Providers can seek accreditation by contacting the ICB's procurement team directly.

Contracts are awarded by direct award, by varying an existing agreement, or through open competitive procurement. Every award follows the Provider Selection Regime and the Procurement Act 2023.

Over the past 5 years, most of NHS Cheshire and Merseyside ICB's contract awards have been in health and social work and education and training.

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Decision makers

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