IPRFQ007-26-07 Audio and Video Managed Services

Tender description

THE REQUEST FOR QUOTATION DOCUMENTATION FOR THIS PROCUREMENT ACT 2023 BELOW THRESHOLD OPPORTUNITY IS ACCESSIBLE (until the Expression of interest period closes), SEE ALL OF THE BELOW DETAILS IN FULL FOR FURTHER DETAILS (e.g., click "Show more" to see the full Description plus summary instructions to access to the applicable documentation). And please refer to the UK4: Tender notice - Procurement Act 2023 for any additional details - https://www.find-tender.service.gov.uk/Notice/068071-2026 - the Closing date for submission of quotations is 12:00 (12 noon) on 07 August 2026. ESPO are seeking Audio and video content creation including the management and hosting of this, to enhance customer experience across ESPO's contact centre touchpoints. Please refer to the Request for Quotation documents for further details - please ensure that you access the RFQ Event / Activity (Activity summary screen) for these once an Expression of interest ('register interest’) has been completed. The Contract will be established for an initial period of three years (36 months) with an option to extend at ESPO’s sole discretion for a further period or periods up to a total of two additional years (24 months), taking the contract term to a maximum of 5 years (60 months). The total estimated value stated includes this option to extend the contract as noted here. Note: any questions or clarifications MUST be received via the Messaging facility on this eProcurement Portal only (see also below): For any questions relating to the operation of the Portal itself, ProContract, these should be submitted to Proactis, and the following links (URL's) can be used for this for supplier support and system technical queries: https://www.proactis.com/uk/customers/supplier-support/ or via https://suppliersupport.proactisservicedesk.com/. ANY QUESTIONS RELATING TO THE REQUEST FOR QUOTATION, OR ON THE CONTENT OF ANY OF THE DOCUMENTATION LINKED TO THIS, SHOULD BE SUBMITTED TO ESPO by accessing the Messages section on the Activity dashboard screen once an Expression of interest has been registered. Keywords: Video, Audio, Managed Service, hosting, IPRFQ007-26-07, Content, Content creation, customer experience